We launched Vida AI, our AI agentic suite
Vida AI is our powerful suite of AI agents and tools designed to revolutionize patient care and operational efficiency. HolaVida's AI is built on a foundation of deep data, language, trust, and accessibility, enabling a new standard of care.
Meet Vida AI
Three agents, one platform
Vida AI: The Multilingual Patient Companion
Our AI-powered companion offers 24/7 support to patients in their preferred language, enhancing engagement and comprehension.
Vida Clinical Assistant: Empowering Clinicians
Provides on-demand information and insights to our care teams, ensuring every clinician and health navigator has the data they need, instantly.
Vida AI HQ: Supercharging Operations
This intelligent hub optimizes our clinical operations and customer support teams, streamlining workflows and improving responsiveness.
Note: All of our AI agents are supervised by expert clinicians and team members.
Meet Vida AI, our care companion for patients in their own language
Vida AI is the first thing patients interact with when they need help — no wait times, no language barriers, no phone tag. She's live in the app today, guiding patients through every step of their treatment journey.
Multilingual Conversations
Full support in English, Spanish and Portuguese, with no translation gaps between what a patient says and what they mean.
Order & Refill Management
Real-time order status, automatic refill reminders, and dosage guidance — including full treatment plan walkthroughs and injection instructions — all without a phone call.
Side Effect Triage
Recognizes reported symptoms and escalates to appropriate clinicians and Health Navigators. Provides real-time support to clinicians and Health Navigators with clinical summaries and clinical decision support.
Seamless Handoff
Loops in a Health Navigator or provider instantly whenever a conversation needs more than Vida can offer.
Vida Clinical Assistant: every answer, on demand
On-demand support for our clinicians and Health Navigators. This is how we scale a knowledgeable, consistent care team without slowing down hiring.
Instant Onboarding Support
New hires get answers to protocol and process questions in seconds, without waiting on a senior team member.
Medical & Process Guidance
Clarifies dosing protocols, treatment guidelines, and internal workflows in plain language, right when it's needed.
What-to-Say Scripting
Suggests language for common patient conversations, so every Health Navigator responds with the same accuracy and tone.
Consistent Standards at Scale
Keeps every team member — new or experienced — aligned on the same protocols, without constant retraining.
Vida AI HQ supercharges our clinical operations and support teams
The internal AI layer that lets us run a national telehealth operation without a linear increase in headcount. This is how we scale patient volume without scaling overhead.
Live Unit Economics
Revenue, MRR, and CAC tracked in real time, not reconstructed monthly. We know our margins today, not 30 days late.
Catches Problems Before They're Costly
Flags churn risk, pharmacy delays, and bottlenecks automatically — before they hit revenue or retention.
A Proprietary EMR as a Data Moat
Every patient interaction — clinical, ops, support — lives in one system we own outright. Proprietary infrastructure competitors can't buy off the shelf.
Decisions at the Speed of a Question
Leadership gets instant answers instead of waiting on reports, so the team operates lean without sacrificing visibility.
HolaVida is a platform, not a point solution
HolaVida is a vertically integrated healthcare platform that owns the patient relationship, clinical workflows, and the financial engine of care — where the majority of long-term value accrues.
AI-Native from Day One
HolaVida is built natively on AI infrastructure, enabling structurally lower operating costs, higher provider productivity, and scalable care delivery.
Reimagines the Patient Relationship
HolaVida directly delivers care, controls the patient experience, builds long-term trust and captures longitudinal clinical and engagement data.
Culturally Competent Care Model
Multilingual Health Navigators and culturally aligned workflows drive higher trust, engagement, and retention among Latino patients.
Compounding Data Advantage
Every patient interaction improves HolaVida's proprietary dataset, enabling continuous improvement in care quality, automation, and efficiency.
Proprietary, AI-native EMR: the control layer
While many telehealth companies rely on third-party EMRs, HolaVida built its own.
"HolaVida's EMR is not a database. It is the operating system for AI-native care."
By owning our EMR, HolaVida embeds AI directly into the core workflow — native, not add-on. Full 360° data control, no vendor limits, flexible workflows, eliminated per-seat fees, and seamless integration across every system.
Native to Every Step
AI is intrinsically woven into each phase of the patient journey, from initial intake to follow-up care, ensuring seamless integration.
Specialty-Specific Models & Workflows
We develop and train highly specialized AI models tailored to specific medical conditions and unique patient requirements.
Hyper-Personalized Care
Leveraging granular patient data, our AI adapts to individual profiles, delivering truly personalized and effective treatment plans.
Accelerated Innovation
Direct EMR control enables rapid iteration and deployment of new AI features, allowing us to outpace EMR-dependent competitors.
See Vida AI in action
Explore how the Vida AI suite delivers personalized, multilingual specialty care at scale.