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MilestoneMay 2026

10,000+ patients served with an 80+ NPS

HolaVida Health has now supported more than 10,000 patients—earning an 80+ Net Promoter Score and an 89% repeat visit rate that reflect deep, durable trust in personalized, multilingual care.

Patient in a multilingual telehealth visit with a HolaVida Health clinician
10,000+
Patients served
80+
Net Promoter Score
89%
Repeat visit rate

Trust, measured

An 80+ Net Promoter Score places HolaVida Health well above typical healthcare benchmarks—a signal that patients don't just complete a single visit, they recommend the experience to others. Reaching that level while serving more than 10,000 patients shows the care model holds up as it scales.

Why patients keep coming back

An 89% repeat visit rate is the clearest proof of a working relationship. Care delivered in a patient's own language, physician-led treatment protocols, and continuous clinical follow-up combine to build the kind of trust that keeps patients engaged in their own health over time.

Multilingual care drives loyalty

Much of this trust traces back to language-native care. When patients can describe symptoms, ask questions, and understand a treatment plan in Spanish, Portuguese, or English, they engage more fully—and satisfaction follows. Multilingual care isn't a feature; it's the foundation of the patient relationship.

What's next

Ten thousand patients is a meaningful milestone and a mandate to keep going. As HolaVida Health expands to new states and opens its platform to provider groups, health plans, and employers, the goal stays the same: personalized, multilingual care that patients trust enough to return to.

Interested in partnering with HolaVida Health?

Let's talk about delivering personalized, multilingual care your members, employees, or patients will trust.

Get in touch
HV Health

Virtual healthcare that fits your life. Compassionate, culturally-centered care through messaging and video visits.

All information provided is for informational purposes only and is not intended as medical advice. Consult a healthcare professional before making any medical decisions. Terms and conditions apply. Available in FL, CO, GA, NJ, MI, WA, TX, IL, WI, and IN. Available 24/7.

Address: 108 West 13th Street, Wilmington, DE 19801

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